At Cleo Shot, we aim to provide you with a smooth and secure delivery experience. Our shipping process is designed to ensure your orders reach you safely and efficiently, no matter where you are in the world.
Order Processing
All orders are processed after confirmation and verification. Once your order is confirmed, it is carefully packed and prepared for dispatch. You will receive a confirmation email with your order details.
Shipping Methods
We use trusted local and international courier services to deliver our products. The choice of courier may vary depending on your location and the nature of the product ordered.
Shipping Charges
Shipping fees are calculated based on the size, weight, and destination of your order. The applicable shipping cost will be shown at checkout before you finalize your purchase.
Order Tracking
Once your order has been shipped, we will send you an email containing the tracking number and instructions on how to monitor your shipment. This allows you to stay updated on your order’s status until it reaches your doorstep.
Delivery Address
Please ensure that your shipping address is complete and accurate at the time of placing your order. Cleo Shot is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Delivery Confirmation
Our delivery partners may require a signature or confirmation upon receipt of the order. We recommend that someone be available at the delivery address to receive the package.
Undeliverable Packages
In cases where a package is undeliverable due to incorrect address information, repeated delivery attempts, or refusal to accept the delivery, the item may be returned to us. We will contact you to arrange reshipment, and additional shipping charges may apply.
International Orders
Cleo Shot offers worldwide delivery. For international orders, customers are responsible for any customs duties, taxes, or import charges imposed by their respective countries. These charges are not included in the item price or shipping cost.
Customer Support
If you have any questions regarding your shipment, or if you experience issues with your delivery, please feel free to reach out to us at:
Email: [email protected]